Privacy Policy

Effective date: September 14, 2026 Last updated: September 14, 2026

Who we are

Our website address is: https://palmshieldlouvers.com

PalmSHIELD (“PalmSHIELD,” “we,” “us,” or “our”) is an architectural louver and mechanical equipment screening manufacturer. This website is used primarily to share product information and to allow visitors to request quotes. We do not sell products directly through this website; purchases are completed offline through our sales team.

This Privacy Policy explains what information we collect through our website, how we use and share it, and the choices and rights you have. If you have questions, contact us at [email protected].

Information we collect

Information you provide to us

  • Quote requests and forms. When you request a quote or submit a contact form, we collect the information you provide, which may include your name, company name, email address, phone number, mailing or project/shipping address, and details about your project or inquiry.
  • Email sign-ups. If you subscribe to our emails or newsletters, we collect your email address and any other details you provide.
  • Comments. If you leave a comment, we collect the information shown in the comment form, along with your IP address and browser user-agent string to help with spam detection. An anonymized string created from your email address (a “hash”) may be provided to the Gravatar service to check whether you use it; the Gravatar privacy policy is available at https://automattic.com/privacy/. After a comment is approved, your profile picture is visible to the public alongside your comment.
  • Account information. If you create an account on our website, we store the information in your user profile. You can view, edit, or delete this information at any time (except your username). Administrators can also view and edit it.

Information collected automatically

When you visit our website, we and our service providers automatically collect certain information, including your IP address, device and browser type, pages viewed, referring pages, and how you interact with the site. This is collected through cookies and similar technologies. For details about the cookies we use, please see our separate Cookie Policy.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS), as visitors can download and extract that data.

Embedded content from other websites

Pages on this site may include embedded content (for example, videos, images, or maps). Embedded content from other websites behaves as if you had visited that other website. These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content — including tracking your interaction if you are logged in to that website.

Third-party services we use

We use the following third-party services, which may collect or process information about your use of our website:

  • Analytics and site performance: Google Analytics, Microsoft Clarity (which may record interactions such as clicks and scrolling to help us improve the site), and Cloudflare (content delivery and security).
  • Tag management: Google Tag Manager, which we use to manage the scripts above and below.
  • Advertising: Google Ads and the Meta (Facebook) Pixel, which help us measure and deliver advertising and may involve sharing online identifiers with these providers for advertising purposes.
  • Email marketing: Constant Contact, which we use to send emails to subscribers.
  • Embedded content and fonts: YouTube, Google Maps, Adobe Fonts, Facebook, and LinkedIn.

Each of these providers processes data under its own privacy policy.

How we use your information

We use the information we collect to:

  • Respond to your quote requests and inquiries and provide our products and services;
  • Communicate with you, including sending emails or newsletters you have signed up for;
  • Operate, maintain, secure, and improve our website;
  • Analyze how visitors use our website;
  • Measure and deliver advertising;
  • Detect and prevent spam, fraud, and abuse; and
  • Comply with legal obligations and enforce our terms.

How we share your information

We do not sell your personal information for money. We may share information as follows:

  • Service providers. With the third-party services listed above (such as Google, Microsoft, Cloudflare, and Constant Contact) that process data on our behalf to provide analytics, advertising, hosting, email, and security functions.
  • Advertising partners. With advertising providers such as Google and Meta. Under certain state privacy laws, the use of online advertising and analytics technologies may be considered “sharing” or a “sale” of personal information for cross-context behavioral advertising. See “Your privacy rights” below for how to opt out.
  • Legal and safety reasons. When required by law, to respond to legal process, or to protect the rights, property, or safety of PalmSHIELD, our users, or others.
  • Password resets. If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

We retain the personal information you provide for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required by law.

  • If you leave a comment, the comment and its metadata are retained indefinitely so that follow-up comments can be recognized and approved automatically.
  • For users who register on our website, we store the personal information they provide in their user profile.
  • Quote and inquiry information is retained as needed to respond to your request and support our business relationship.

Your privacy rights

Depending on where you live, you may have rights over your personal information under applicable U.S. state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA) and similar laws in other states. These rights may include:

  • The right to know / access the personal information we have collected about you;
  • The right to delete personal information we hold about you;
  • The right to correct inaccurate personal information;
  • The right to opt out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising; and
  • The right to non-discrimination for exercising your rights.

How to exercise your rights. To submit a request, contact us at [email protected]. We will verify your request and respond within the timeframe required by law.

Do Not Sell or Share My Personal Information / opt-out signals. You may opt out of the sharing of your personal information for advertising purposes by contacting us at the email above. We also honor recognized opt-out preference signals, such as Global Privacy Control (GPC), where required by law.

Additional rights for account holders and commenters. If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, and you can request that we erase any personal data we hold about you. This does not include data we are obliged to keep for administrative, legal, or security purposes.

Cookies

We use cookies and similar technologies for functionality, analytics, and advertising. For a full description of the cookies used on our website and your choices, please see our separate Cookie Policy and cookie preferences.

Data security

We take reasonable measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s privacy

Our website is intended for a business audience and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. Information processed by the third-party services listed above may be transferred to and processed in the United States or other countries where those providers operate.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this policy periodically.

Contact us

If you have any questions about this Privacy Policy or our data practices, contact us at:

📧 [email protected] PalmSHIELD 300 E Locust St, Carter Lake, IA 51510

Image Use & Licensing Policy

All photos, graphics, videos, and media on this website are the exclusive property of PalmSHIELD and are protected by copyright law.

Permitted Use

  • You may view and share our images for personal or educational purposes only (such as inspiration, presentations, or research).

Prohibited Use

  • No Commercial Use: Our images cannot be copied, reproduced, distributed, sold, or used for advertising, promotional, or commercial purposes without written permission.
  • No Modifications: Images may not be altered, edited, or manipulated in a way that misrepresents our brand, products, or services.
  • No Unauthorized Distribution: Uploading our images to stock libraries, resale platforms, or third-party websites is strictly prohibited.

Copyright Notice

All rights to images, graphics, and videos on this site are reserved by PalmSHIELD. Unauthorized use may result in legal action.

Permission Requests

For commercial use inquiries or licensing requests, please contact us at: 📧 [email protected]